Privacy policy
At Cleanexy, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information when you interact with our website and services.
By using our website, you acknowledge and agree to the practices described in this policy.
1. Information We Collect
To operate effectively and provide our services, we collect certain types of information from our customers and website visitors.
Information You Provide Voluntarily
When you interact with Cleanexy, you may choose to provide personal information, including when you:
- Place an order
- Contact our support team
- Subscribe to emails or promotions
The information you provide may include:
- Your name
- Email address
- Shipping and billing address
- Phone number
- Order and payment details (processed securely by third-party payment providers)
Information Collected Automatically
When you browse our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and device information
- Pages viewed and browsing behavior
- Data collected through cookies or similar technologies
This data helps us understand how visitors use our website and improve its performance.
2. How We Use Your Information
Cleanexy uses collected information strictly for legitimate business purposes, including:
- Processing orders and delivering products
- Communicating with you about purchases, updates, or support requests
- Improving website functionality and user experience
- Sending promotional content (only if you have opted in)
- Detecting and preventing fraud or unauthorized activity
We do not use your information for purposes unrelated to our services.
3. Data Security Measures
We take reasonable steps to protect your personal information using industry-standard security practices. These measures include secure servers, encrypted connections (SSL), and trusted third-party payment processors.
While we strive to protect your data, no method of online transmission or storage can be guaranteed to be 100% secure.
4. Sharing of Information
Cleanexy does not sell, rent, or trade your personal information.
We may share limited data with trusted third-party partners only when necessary to operate our business, such as:
- Payment processing services
- Shipping and logistics providers
- Website hosting and analytics platforms
These partners may include:
- Meta (Facebook & Instagram)
- AppLovin
These partners are permitted to use your information only to perform specific services on our behalf and are required to maintain confidentiality.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality and improve your browsing experience.
Cookies help us to:
- Remember user preferences
- Enable secure checkout processes
- Analyze website traffic and performance
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
6. External Links
Our website may include links to third-party websites for your convenience. Cleanexy is not responsible for the privacy practices, policies, or content of those external sites.
We recommend reviewing their privacy policies before providing any personal information.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to your personal data
- Request corrections or deletions
- Opt out of marketing communications
To exercise any of these rights, please contact us using the details provided below.
8. Children’s Information
Cleanexy does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take prompt steps to remove it.
9. Data Breach Response
In the unlikely event of a data breach that compromises personal information, Cleanexy will take reasonable steps to investigate the incident and notify affected users in accordance with applicable laws.
10. Email Communications
If you choose to receive emails from us, you may receive messages related to your orders, customer service, or promotional offers.
We comply with applicable email marketing laws and always provide a clear option to unsubscribe from promotional emails.
11. Updates to This Policy
Cleanexy may update this Privacy Policy periodically to reflect changes in business practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this policy regularly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Cleanexy
Email: service@cleanexy.com
Phone: +1 (651) 237-5626
Address: 9169 W State St, Garden City, ID 83714, United States